{"id":1311,"date":"2019-05-12T05:52:06","date_gmt":"2019-05-12T02:52:06","guid":{"rendered":"https:\/\/shop.msomuseum.com\/?page_id=1311"},"modified":"2019-06-22T03:23:34","modified_gmt":"2019-06-22T00:23:34","slug":"iade-kosullari","status":"publish","type":"page","link":"https:\/\/shop.msomuseum.com\/en\/iade-kosullari\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

\u0130ADE KO\u015eULLARI<\/p>\n

TU\u0308KETI\u0307CI\u0307’nin cayma hakk\u0131n\u0131 kulland\u0131g\u0306\u0131 durumlarda ya da siparis\u0327e konu olan u\u0308ru\u0308nu\u0308n c\u0327es\u0327itli<\/p>\n

sebeplerle tedarik edilememesi veya hakem heyeti kararlar\u0131 ile TU\u0308KETI\u0307CI\u0307’ye bedel<\/p>\n

iadesine karar verilen durumlarda, o\u0308deme sec\u0327eneklerine ilis\u0327kin iade prosedu\u0308ru\u0308 as\u0327ag\u0306\u0131da<\/p>\n

belirtilmis\u0327tir:<\/p>\n

    \n
  1. a) Kredi Kart\u0131 ile O\u0308deme Sec\u0327eneklerinde \u0130ade Prosedu\u0308ru\u0308<\/li>\n<\/ol>\n

    Al\u0131s\u0327veris\u0327 kredi kart\u0131 ile ve taksitli olarak yap\u0131lm\u0131s\u0327sa, TU\u0308KETI\u0307CI\u0307 u\u0308ru\u0308nu\u0308 kac\u0327 taksit ile ald\u0131ysa<\/p>\n

    Banka TU\u0308KETI\u0307CI\u0307’ye geri o\u0308demesini taksitle yapmaktad\u0131r. SATICI bankaya u\u0308ru\u0308n bedelinin<\/p>\n

    tamam\u0131n\u0131 tek seferde o\u0308dedikten sonra, Banka poslar\u0131ndan yap\u0131lan taksitli harcamalar\u0131n<\/p>\n

    TU\u0308KETI\u0307CI\u0307’nin kredi kart\u0131na iadesi durumunda, konuya mu\u0308dahil taraflar\u0131n mag\u0306dur duruma<\/p>\n

    du\u0308s\u0327memesi ic\u0327in talep edilen iade tutarlar\u0131, yine taksitli olarak hamil taraf hesaplar\u0131na Banka<\/p>\n

    taraf\u0131ndan aktar\u0131l\u0131r. TU\u0308KETI\u0307CI\u0307’nin sat\u0131s\u0327 iptaline kadar o\u0308demis\u0327 oldug\u0306u taksit tutarlar\u0131, eg\u0306er<\/p>\n

    iade tarihi ile kart\u0131n hesap kesim tarihleri c\u0327ak\u0131s\u0327mazsa her ay karta 1 (bir) iade yans\u0131yacak<\/p>\n

    ve TU\u0308KETI\u0307CI\u0307 iade o\u0308ncesinde o\u0308demis\u0327 oldug\u0306u taksitleri sat\u0131s\u0327\u0131n taksitleri bittikten sonra, iade<\/p>\n

    o\u0308ncesinde o\u0308demis\u0327 oldug\u0306u taksitleri say\u0131s\u0131 kadar ay daha alacak ve mevcut borc\u0327lar\u0131ndan<\/p>\n

    du\u0308s\u0327mu\u0308s\u0327 olacakt\u0131r.<\/p>\n

    Kart ile al\u0131nm\u0131s\u0327 mal ve hizmetin iadesi durumunda SATICI, Banka ile yapm\u0131s\u0327 oldug\u0306u<\/p>\n

    so\u0308zles\u0327me gereg\u0306i TU\u0308KETI\u0307CI\u0307’ye nakit para ile o\u0308deme yapamaz. SATICI, bir iade is\u0327lemi so\u0308z<\/p>\n

    konusu oldug\u0306unda ilgili yaz\u0131l\u0131m arac\u0131l\u0131g\u0306\u0131 ile iadesini yapacak olup, SATICI ilgili tutar\u0131<\/p>\n

    Banka’ya nakden veya mahsuben o\u0308demekle yu\u0308ku\u0308mlu\u0308 oldug\u0306undan yukar\u0131da anlatm\u0131s\u0327<\/p>\n

    oldug\u0306umuz prosedu\u0308r gereg\u0306ince TU\u0308KETI\u0307CI\u0307’ye nakit olarak o\u0308deme yap\u0131lamamaktad\u0131r. Kredi<\/p>\n

    kart\u0131na iade, SATICI’n\u0131n Banka’ya bedeli tek seferde o\u0308demesinden sonra, Banka<\/p>\n

    taraf\u0131ndan yukar\u0131daki prosedu\u0308r gereg\u0306ince yap\u0131lacakt\u0131r.<\/p>\n

    TU\u0308KETI\u0307CI\u0307, bu prosedu\u0308ru\u0308 okudug\u0306unu ve kabul ettig\u0306ini kabul ve taahhu\u0308t eder.<\/p>\n

      \n
    1. b) Havale\/EFT O\u0308deme Sec\u0327eneklerinde \u0130ade Prosedu\u0308ru\u0308<\/li>\n<\/ol>\n

      I\u0307ade, TU\u0308KETI\u0307CI\u0307’den banka hesap bilgileri istenerek, TU\u0308KETI\u0307CI\u0307’nin belirttig\u0306i hesaba<\/p>\n

      (hesab\u0131n fatura adresindeki kis\u0327inin ad\u0131na veya kullan\u0131c\u0131 u\u0308yenin ad\u0131na olmas\u0131 s\u0327artt\u0131r) havale<\/p>\n

      ve EFT s\u0327eklinde yap\u0131lacakt\u0131r.<\/p>\n

      SATICI bankaya u\u0308ru\u0308n bedelinin tamam\u0131n\u0131 tek seferde geri o\u0308der.<\/p>\n

      Havale\/EFT yoluyla al\u0131nm\u0131s\u0327 mal ve hizmetin iadesi durumunda SATICI, Banka ile yapm\u0131s\u0327<\/p>\n

      oldug\u0306u so\u0308zles\u0327me gereg\u0306i TU\u0308KETI\u0307CI\u0307’ye nakit para ile o\u0308deme yapamaz. SATICI, bir iade<\/p>\n

      is\u0327lemi so\u0308z konusu oldug\u0306unda ilgili yaz\u0131l\u0131m arac\u0131l\u0131g\u0306\u0131 ile iadesini yapacak olup, SATICI ilgili<\/p>\n

      tutar\u0131 Banka’ya nakden veya mahsuben o\u0308demekle yu\u0308ku\u0308mlu\u0308 oldug\u0306undan yukar\u0131da anlatm\u0131s\u0327<\/p>\n

      oldug\u0306umuz prosedu\u0308r gereg\u0306ince TU\u0308KETI\u0307CI\u0307’ye nakit olarak o\u0308deme yap\u0131lamamaktad\u0131r.<\/p>\n

      TU\u0308KETI\u0307CI\u0307, bu prosedu\u0308ru\u0308 okudug\u0306unu ve kabul ettig\u0306ini kabul ve taahhu\u0308t eder.<\/p>\n

      CAYMA HAKKI<\/p>\n

      TU\u0308KETI\u0307CI\u0307 , SATICI ile imzalad\u0131g\u0306\u0131 is\u0327bu Mesafeli Sat\u0131s\u0327 So\u0308zles\u0327mesi’nden 14 (on do\u0308rt) gu\u0308n<\/p>\n

      ic\u0327inde herhangi bir gerekc\u0327e go\u0308stermeksizin ve cezai s\u0327art o\u0308demeksizin cayma hakk\u0131na<\/p>\n

      sahiptir. Cayma hakk\u0131 su\u0308resi, hizmet ifas\u0131na ilis\u0327kin so\u0308zles\u0327melerde so\u0308zles\u0327menin kuruldug\u0306u<\/p>\n

      gu\u0308n; mal teslimine ilis\u0327kin so\u0308zles\u0327melerde ise TU\u0308KETI\u0307CI\u0307’nin veya TU\u0308KETI\u0307CI\u0307 taraf\u0131ndan<\/p>\n

      belirlenen u\u0308c\u0327u\u0308ncu\u0308 kis\u0327inin mal\u0131 teslim ald\u0131g\u0306\u0131 gu\u0308n bas\u0327lar. Ancak TU\u0308KETI\u0307CI\u0307, so\u0308zles\u0327menin<\/p>\n

      kurulmas\u0131ndan mal\u0131n teslimine kadar olan su\u0308re ic\u0327inde de cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n

      Cayma hakk\u0131 su\u0308resinin belirlenmesinde;<\/p>\n

        \n
      1. a) Tek siparis\u0327 konusu olup ayr\u0131 ayr\u0131 teslim edilen mallarda, TU\u0308KETI\u0307CI\u0307’nin veya TU\u0308KETI\u0307CI\u0307<\/li>\n<\/ol>\n

        taraf\u0131ndan belirlenen u\u0308c\u0327u\u0308ncu\u0308 kis\u0327inin son mal\u0131 teslim ald\u0131g\u0306\u0131 gu\u0308n,<\/p>\n

          \n
        1. b) Birden fazla parc\u0327adan olus\u0327an mallarda, TU\u0308KETI\u0307CI\u0307’nin veya TU\u0308KETI\u0307CI\u0307 taraf\u0131ndan<\/li>\n<\/ol>\n

          belirlenen u\u0308c\u0327u\u0308ncu\u0308 kis\u0327inin son parc\u0327ay\u0131 teslim ald\u0131g\u0306\u0131 gu\u0308n,.<\/p>\n

          Tu\u0308ketici as\u0327ag\u0306\u0131daki so\u0308zles\u0327melerde cayma hakk\u0131n\u0131 kullanamaz:<\/p>\n

            \n
          1. a) Fiyat\u0131 finansal piyasalardaki dalgalanmalara bag\u0306l\u0131 olarak deg\u0306is\u0327en ve SATICI veya<\/li>\n<\/ol>\n

            sag\u0306lay\u0131c\u0131n\u0131n kontrolu\u0308nde olmayan mal veya hizmetlere ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

              \n
            1. b) Tu\u0308keticinin istekleri veya kis\u0327isel ihtiyac\u0327lar\u0131 dog\u0306rultusunda haz\u0131rlanan mallara ilis\u0327kin<\/li>\n<\/ol>\n

              so\u0308zles\u0327meler.<\/p>\n

                \n
              1. c) C\u0327abuk bozulabilen veya son kullanma tarihi gec\u0327ebilecek mallar\u0131n teslimine<\/li>\n<\/ol>\n

                ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                c\u0327) Tesliminden sonra ambalaj, bant, mu\u0308hu\u0308r, paket gibi koruyucu unsurlar\u0131 ac\u0327\u0131lm\u0131s\u0327 olan<\/p>\n

                mallardan; iadesi sag\u0306l\u0131k ve hijyen ac\u0327\u0131s\u0131ndan uygun olmayanlar\u0131n teslimine ilis\u0327kin<\/p>\n

                so\u0308zles\u0327meler.<\/p>\n

                  \n
                1. d) Tesliminden sonra bas\u0327ka u\u0308ru\u0308nlerle kar\u0131s\u0327an ve dog\u0306as\u0131 gereg\u0306i ayr\u0131s\u0327t\u0131r\u0131lmas\u0131 mu\u0308mku\u0308n<\/li>\n<\/ol>\n

                  olmayan mallara ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                    \n
                  1. e) Mal\u0131n tesliminden sonra ambalaj, bant, mu\u0308hu\u0308r, paket gibi koruyucu unsurlar\u0131 ac\u0327\u0131lm\u0131s\u0327<\/li>\n<\/ol>\n

                    olmas\u0131 halinde maddi ortamda sunulan kitap, dijital ic\u0327erik ve bilgisayar sarf malzemelerine<\/p>\n

                    ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                      \n
                    1. f) Abonelik so\u0308zles\u0327mesi kapsam\u0131nda sag\u0306lananlar d\u0131s\u0327\u0131nda, gazete ve dergi gibi su\u0308reli<\/li>\n<\/ol>\n

                      yay\u0131nlar\u0131n teslimine ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                        \n
                      1. g) Belirli bir tarihte veya do\u0308nemde yap\u0131lmas\u0131 gereken, konaklama, es\u0327ya tas\u0327\u0131ma, araba<\/li>\n<\/ol>\n

                        kiralama, yiyecek-ic\u0327ecek tedariki ve eg\u0306lence veya dinlenme amac\u0131yla yap\u0131lan bos\u0327 zaman\u0131n<\/p>\n

                        deg\u0306erlendirilmesine ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                        g\u0306) Elektronik ortamda an\u0131nda ifa edilen hizmetler veya TU\u0308KETI\u0307CI\u0307’ye an\u0131nda teslim edilen<\/p>\n

                        gayrimaddi mallara ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                          \n
                        1. h) Cayma hakk\u0131 su\u0308resi sona ermeden o\u0308nce, TU\u0308KETI\u0307CI\u0307’nin onay\u0131 ile ifas\u0131na bas\u0327lanan<\/li>\n<\/ol>\n

                          hizmetlere ilis\u0327kin so\u0308zles\u0327meler.<\/p>\n

                          TU\u0308KETI\u0307CI\u0307’nin “Al\u0131s\u0327veris\u0327 Kredisi” ile o\u0308deme sec\u0327eneg\u0306ini sec\u0327mesi halinde, TU\u0308KETI\u0307CI\u0307,<\/p>\n

                          An\u0131nda\/Mesafeli Al\u0131s\u0327veris\u0327 Kredisi So\u0308zles\u0327mesi’nden cayma hakk\u0131n\u0131n, Banka ve TU\u0308KETI\u0307CI\u0307<\/p>\n

                          aras\u0131ndaki An\u0131nda\/Mesafeli Al\u0131s\u0327veris\u0327 Kredisi so\u0308zles\u0327mesi kapsam\u0131nda uygulanacag\u0306\u0131n\u0131<\/p>\n

                          kabul, beyan ve taahhu\u0308t eder. TU\u0308KETI\u0307CI\u0307’nin, SATICI ile imzalad\u0131g\u0306\u0131 is\u0327bu Mesafeli Sat\u0131s\u0327<\/p>\n

                          So\u0308zles\u0327mesi’nden caymas\u0131, Banka ile aras\u0131ndaki An\u0131nda\/Mesafeli Al\u0131s\u0327veris\u0327 Kredisi<\/p>\n

                          So\u0308zles\u0327mesi’ni otomatikman SONA ERDI\u0307RMEYECEKTI\u0307R. TU\u0308KETI\u0307CI\u0307’nin, An\u0131nda\/Mesafeli<\/p>\n

                          Al\u0131s\u0327veris\u0327 Kredisi So\u0308zles\u0327mesi’nden caymas\u0131 ic\u0327in cayma talebini An\u0131nda\/ Mesafeli Al\u0131s\u0327veris\u0327<\/p>\n

                          Kredisi So\u0308zles\u0327mesi’nde belirtilen su\u0308reler ic\u0327erisinde, yine An\u0131nda\/Mesafeli Al\u0131s\u0327veris\u0327 Kredisi<\/p>\n

                          So\u0308zles\u0327mesi’nde o\u0308ngo\u0308ru\u0308len usule uygun olarak kredi veren Banka’ya yo\u0308neltmesi<\/p>\n

                          gerekmektedir. Bu kapsamda, TU\u0308KETI\u0307CI\u0307 taraf\u0131ndan Banka’ya yap\u0131lmas\u0131 gereken bildirimin<\/p>\n

                          hic\u0327 yap\u0131lmamas\u0131 veya gec\u0327 yap\u0131lmas\u0131 durumunda ya da Banka ile TU\u0308KETI\u0307CI\u0307 aras\u0131ndaki<\/p>\n

                          kredi ilis\u0327kisi ile ilgili U\u0308ye I\u0307s\u0327yeri’nin yani SATICI’n\u0131n hic\u0327bir sorumlulug\u0306u dog\u0306mayacakt\u0131r.<\/p>\n

                           <\/p>","protected":false},"excerpt":{"rendered":"

                          \u0130ADE KO\u015eULLARI TU\u0308KETI\u0307CI\u0307’nin cayma hakk\u0131n\u0131 kulland\u0131g\u0306\u0131 durumlarda ya da siparis\u0327e konu olan u\u0308ru\u0308nu\u0308n c\u0327es\u0327itli sebeplerle tedarik edilememesi veya hakem heyeti kararlar\u0131 ile TU\u0308KETI\u0307CI\u0307’ye bedel iadesine karar verilen durumlarda, o\u0308deme sec\u0327eneklerine ilis\u0327kin iade prosedu\u0308ru\u0308 as\u0327ag\u0306\u0131da belirtilmis\u0327tir: a) Kredi Kart\u0131 ile O\u0308deme Sec\u0327eneklerinde \u0130ade Prosedu\u0308ru\u0308 Al\u0131s\u0327veris\u0327 kredi kart\u0131 ile ve taksitli olarak<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/pages\/1311"}],"collection":[{"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/comments?post=1311"}],"version-history":[{"count":0,"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/pages\/1311\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.msomuseum.com\/en\/wp-json\/wp\/v2\/media?parent=1311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}